Troubleshooting

sudo failed (exit code 1) when UIF is enabled and devtoolset-8 is installed

If devtoolset-8 is installed on your instance and you are using UIF, devtoolset-8 will include a non-compatible sudo in the default PATH. Note that if you recently installed prophet you may encounter this error due to upgrading to devtoolset-8 in order to install the package. If you are using UIF and devtoolset-8 and receive a sudo error, you can force the use of the default sudo with the following steps:

Stop DSS:

./DATADIR/bin/dss stop

Edit your DATADIR/install.ini file and add the entry:

[mus]
custom_root_sudo = ["/usr/bin/sudo"]

Start DSS:

./DATADIR/bin/dss start