Connecting to data

To define advanced KPIs in Agent Management, you will define datasets to connect to your data sources.

A dataset is a series of records with the same schema. It is quite analogous to a table in the SQL world.

For a more global explanation about the different kinds of datasets, see the Data Management concepts page.

Note

You will also connect to your platforms but this is a separate topic

See also

For more information, see the Concept | Data connections article in the Knowledge Base.